RideRutz.com's corporate chauffeur service supplies chauffeured black vehicles to companies on a standing basis: hourly engagements for executives and visiting clients, point-to-point transfers between airports, hotels and offices, and multi-vehicle programmes for boards, roadshows and delegations. It is delivered on one account with traveller profiles, booking on behalf, cost-centre coding and a single monthly invoice, and it works to the same specification in every city the company's people travel to.
What a corporation actually buys
Companies do not buy cars; they buy the absence of a problem. The problem is that a senior person, or a client the company is trying to impress, has to get from an airport to a meeting to a dinner in a city where nobody in the company knows the roads, and if that goes wrong the meeting starts late, the client forms an opinion and someone's assistant spends the afternoon on the phone. The corporate chauffeur service exists so that it does not go wrong, and so that when a schedule changes - which it does - the change is absorbed by a chauffeur who is already there rather than by a booking that has to be remade.
That is why the service is built around the hourly engagement rather than the transfer. A transfer answers one question - how do I get from A to B - and it is the right product for an airport run. An hourly chauffeur answers the question the corporate traveller is actually asking, which is how do I get through this day. RideRutz.com supplies both, on the same account, and the executive chauffeur service page describes what the principal experiences in the car.
The account
Every corporate client is set up on an account, whether it books three journeys a month or three hundred. The account holds each traveller's profile - preferred vehicle class, seating, temperature, newspaper, whether they want to be met with a name board or at the kerb, whether they take calls in the car - so that the standard is met without being asked for. It lets an assistant book on behalf of any traveller and see every booking the department has. It codes each journey to a cost centre, a client matter or a project at the moment of booking. And it produces one monthly invoice, in the account's currency, with every journey itemised, so that the finance team reconciles one document rather than a drawer of receipts.
| Account feature | For whom | What it removes |
|---|---|---|
| Traveller profiles | Executives, frequent travellers | Repeating preferences on every booking |
| Booking on behalf | Executive assistants, travel desks | Calling suppliers city by city |
| Cost-centre coding | Finance, client billing | Re-keying receipts after the fact |
| Monthly consolidated invoice | Accounts payable | Card reconciliation |
| Duty-of-care record | HR, security, travel risk | Not knowing where a traveller was |
| Named coordinator | Everyone | A call centre |
| Volume terms | Procurement | Renegotiating every quarter |
The corporate accounts page walks through the set-up, the reporting and the volume terms in detail, and includes the questions procurement teams ask before appointing a supplier.
Where corporate work happens
Most of a company's chauffeured hours fall in a small number of gateway cities - the financial and political capitals its executives fly between - and RideRutz.com's coverage is deepest exactly there: New York, Washington, Chicago, San Francisco, Los Angeles, Toronto, Mexico City, London, Paris, Frankfurt, Zurich, Geneva, Milan, Madrid, Amsterdam, Brussels, Dubai, Riyadh, Singapore, Hong Kong, Tokyo, Seoul, Sydney and the other cities on the destinations page. In each, the airport chauffeur service meets arrivals at a named door, and an hourly chauffeur can be added to the same reservation for the day that follows.
Because the specification is written down and applied by every affiliate, the account behaves the same way in every city. A travel manager in Toronto can book an hourly day in Jakarta and know the vehicle class, the chauffeur standard, the waiting rules and the invoice format before the booking is made. That uniformity is the difference between a corporate supplier and a list of local car companies.
Boards, delegations and visiting clients
Beyond the individual traveller, corporate work comes in three group forms. A board or leadership team travelling together needs a convoy of executive SUVs or a luxury van and a Sprinter, moving as one with a lead chauffeur and a coordinator on the radio - the conference and summit transportation page describes the method. A visiting client, investor or regulator is a hospitality engagement, and the standard is the VIP chauffeur service: first-class sedan, name board, water and the day's newspaper in the client's language. And a financial roadshow is a multi-city sequence of hourly days run to a banker's timetable, with a single file and a single coordinator from the first pitch to the last.
Duty of care
Corporate travel policies increasingly require that an organisation know where its travellers are, who carried them and that the carrier was licensed and insured. A ride-hail receipt does not satisfy that; an account record does. Every RideRutz.com journey is recorded with the chauffeur, the vehicle, the pickup and drop-off times and the route, and the record is available to the account's travel-risk or HR function on request. The Global Business Travel Association publishes guidance on duty of care that most large travel programmes now follow; an account with a single vetted supplier is the simplest way to meet it. Chauffeur vetting and the protocol standard are the same for corporate work as for diplomatic work, and for principals who travel with security the security-trained chauffeur is booked on the account like any other class.
Opening an account
An account is opened in a working day. A coordinator takes the company's traveller list, cost-centre structure, invoicing currency and policy rules - which grades may book which classes, whether approvals are required above a threshold - and the account is live on the reservation engine the next morning. Volume terms are agreed once a monthly threshold is reached and applied automatically to the rates on the engine. Send the account brief or call the desk, and see the travel desk for the flights and hotels that can be reconciled on the same invoice.
The questions procurement asks
Procurement teams appointing a chauffeur supplier ask the same dozen questions, and the answers belong on this page rather than in a tender response. Licensing and insurance: every chauffeur is licensed to carry passengers for hire in the jurisdiction of the pickup and every vehicle carries commercial passenger insurance; certificates are available for the account file. Vetting: background checks, driving-record checks and reference checks precede the first engagement, and the chauffeur standard is published. Vehicle age: under five years, black, unbranded, detailed before each engagement. Coverage: the destinations page, and by address anywhere else through the network. Pricing: fixed rates on the engine, volume terms in writing, no surge. Invoicing: monthly, consolidated, in the account currency, itemised to cost centre. Data: traveller data held under the privacy policy, never sold, shared with the chauffeur for the journey only. Duty of care: journey records on request. Service levels: fifteen-minute early arrival, flight-tracked pickups, a dispatcher who answers. Escalation: a named coordinator and a desk that is staffed around the clock. Sustainability: hybrid and electric vehicles in the classes where the city's fleet has them, and an emissions summary on the monthly report where required. References: on request.
Policy rules the account can enforce
Most corporate travel policies distinguish between grades and between purposes, and the account can be configured to reflect them: which grades may book the first-class sedan and which the business sedan; whether an hourly engagement above a threshold needs approval from a manager; whether personal journeys may be booked on the account at all; which cost centres a given assistant may charge. Rules are set once at account opening and applied by the engine at the moment of booking, so that policy is enforced without an assistant having to remember it and without finance having to police it afterwards.
Reporting
The monthly report shows spend by cost centre, traveller, city and vehicle class; the split between hourly and point-to-point work; the number of journeys and hours; and, where the account asks for it, an estimate of emissions by vehicle class. Travel managers use it to see which cities carry the most hours, which travellers book which classes and where a volume threshold is approaching. It is exported in the format the company's expense or travel-management system expects. Companies that use a travel-management company can have RideRutz.com set up as the ground supplier within that programme, with bookings flowing through the TMC's tools and the account's rules still applied. The travel desk can also arrange flights and hotels on the same invoice for companies that want one supplier for the whole trip.
Where a corporate account earns its keep
The value of the account is clearest on the days that go wrong: the flight that lands three hours late, the meeting that moves across town, the executive who is taken ill in a city where nobody from the company is present. On those days the account means that someone who knows the traveller, the company and the policy is already awake, already has the chauffeur's number and already has the authority to fix it. Business travellers' own surveys, summarised each year by the Global Business Travel Association, rank ground transport among the most frequent sources of trip disruption; the account exists to take it off that list.
Getting started without a tender
Companies that want to test the service before appointing a supplier simply book: a single hourly day for a visiting executive, a week of airport transfers, one board meeting. The account is opened at the first booking, so the profiles, coding and invoice are in place from the start, and there is nothing to migrate later. Most corporate relationships begin with one assistant in one city and grow as other offices notice that the executive in London arrived on time and the receipt reconciled itself. When the volume justifies it, a coordinator proposes written terms; until then, the engine's fixed rates apply. There is no set-up fee, no minimum commitment and no exclusivity, and an account that goes quiet is simply left open. The contact page reaches the account desk directly, and the FAQ answers the questions travel desks most often ask before the first booking.
