Reservations and journeys in progress reach dispatch, around the clock, by phone, WhatsApp or the reservation engine. Accounts, events, visits, roadshows, conferences, security assignments, partnerships and press reach the coordinators, by email or the form below, within a working day. Everything reaches a person; nothing reaches a queue.
Dispatch, around the clock
For a new reservation, a change, a chauffeur to find or anything happening now, call the number at the top of every page or message dispatch on WhatsApp. Dispatch is staffed across time zones and can reach any chauffeur in any city.
The desks
The account desk opens and runs corporate accounts and standing arrangements for missions. The event desk plans galas and dinners, festival weeks and conferences. The protocol desk plans official visits and VIP visits. The security desk arranges security-trained chauffeurs and protected vehicles. The travel desk holds the file for flights and hotels. The roadshow desk runs tours. Choose the desk on the form and the brief goes to the right coordinator.
What to send
For an event: the date, venue, guest list or numbers, hotels, any arrival windows, and whether talent or officials attend. For a visit: the programme, the principal's details and the protocol contact. For a roadshow: the cities, dates, party size and the schedule when it exists. For an account: the traveller list, cost centres, currency and policy rules. For a security assignment: the principal, the city, the dates, the adviser's contact and whether a detail is in place. A written plan and quote follow within a working day, sooner inside a week of the date.
